Telemedicine
HD video consultations with screen sharing, recording, and integration into clinical workflows. Self-hosted for patient data privacy.
ServicesLiveKit & Real-Time AI
Real-Time Voice, Video,
and AI. On Your
Infrastructure.
LiveKit is the open-source WebRTC platform that powers real-time communication for some of the world's most demanding voice and video applications. It is the infrastructure underneath a large share of modern voice AI products. We deploy LiveKit for organisations across Dubai and the UAE that want low-latency voice, video, and AI-driven communication running on their own infrastructure, not locked inside someone else's cloud.
Where most vendors hand you a hosted black box, we deploy LiveKit self-hosted, so your audio, your data, and your AI stay within your boundary. That matters for healthcare, finance, and government workloads where data residency and privacy are not optional.
AI Voice Agents
Voice agents that answer calls, understand what the caller wants, and act on it. Built on the LiveKit Agents framework, these agents connect speech-to-text, a large language model, and text-to-speech into a single real-time pipeline with sub-second response times. They handle inbound calls, qualify leads, book appointments, answer routine questions, and route complex cases to human staff.
Because the pipeline is modular, we choose the right components for your use case.
Deepgram, Whisper, or other engines for speech recognition.
OpenAI, Anthropic, or a self-hosted model for reasoning.
ElevenLabs, Cartesia, or open TTS for the voice.
You are not locked into a single provider, and models can be swapped per agent without rebuilding anything.
Multilingual IVR and Speech
Replace rigid touch-tone menus with natural conversation. Callers speak in their own language and the system understands and responds. We build multilingual IVR that handles Arabic, English, Hindi, and other languages common across the UAE, using real-time speech recognition and natural text-to-speech. Semantic turn detection means the system knows when a caller has finished speaking, so conversations feel natural rather than stilted.
Video and Multimodal Applications
Virtual Classrooms
Multi-participant video with recording, screen sharing, and interactive features for education providers.
Video Customer Support
Let support agents see what the customer sees. Co-browsing and screen sharing for faster resolution.
Live Streaming and Events
Low-latency broadcast to large audiences with interactive participation.
Difuse and LiveKit,
Working Together
This is where our own platform gives us an edge. Difuse, our converged networking and communications appliance, integrates directly with LiveKit through its built-in FreeSWITCH engine. That means an AI voice agent or LiveKit-powered service can plug straight into your existing telephony, your SIP trunks from Etisalat or Du, and your on-premise phone system, without bolting on extra gateways.
×
A caller dials your normal business number.
Difuse routes that call, and LiveKit brings the AI agent or video into the conversation.
The two work as one system.
For multi-branch organisations,
Difuse handles the inter-site routing while LiveKit delivers the real-time AI layer on top. It is a combination almost no one else in the region can offer, because we build and control both sides of it.
Why Self-Hosted LiveKit
Data Sovereignty
Audio and conversation data never leave your infrastructure. Essential for UAE data residency and regulated industries.
Lower Cost at Scale
Self-hosting undercuts per-minute managed voice AI pricing significantly once call volume grows.
No Vendor Lock-In
Swap speech, language, or voice providers without re-engineering. LiveKit is Apache-licensed open source.
Full Control
You own the code, the deployment, and the network path. Audit every leg of the pipeline, which matters for security reviews.
What We Deliver
- Architecture and deployment of self-hosted LiveKit on your infrastructure or private cloud.
- Voice agent development with your choice of AI models.
- Integration with Difuse, Asterisk, or FreeSWITCH telephony.
- Multilingual IVR design, and video application development.
- Ongoing monitoring, observability, and support from our Dubai-based team.
We handle the WebRTC complexity so your team can focus on what the application does, not how the media flows.
Ready to run voice AI on infrastructure you control?
If you are exploring voice AI, multilingual automation, or real-time video and want it running on infrastructure you control, let us show you what is possible.
